This position is responsible for providing first-line supervision of bus maintenance activities to ensure the operational preparedness of buses for meeting COTA's transit service commitments to the community. The Vehicle Maintenance Supervisor is responsible for maintaining a safe, reliable, clean, and cost-efficient fleet of vehicles to support the business. She/he ensures proper use and care of physical assets, controls costs, works closely with employees/internal customers, and performs regular equipment audits.
Maintenance Supervisors (all areas)
1. Schedules and reviews Preventive Maintenance Inspections (PMI), monitors repairs and performs vehicle audits to ensure mechanics adhere to safety, regulatory and vehicle workmanship. Review trends of equipment or vehicle failures and communicate improvement opportunities to Vehicle Maintenance Manager.
2. Ensures that all maintenance actions (bus defects and repairs, servicing, inspections, road calls, etc.) are properly documented with vehicle information and repair codes for input into the maintenance Management System (MMS). Follow-up with warranty paperwork procedures to ensure this process is done efficiently. Monitors key expenses (e.g., fuel, replacement parts, tires, labor hours, equipment, etc.) to assist with identifying cost-saving strategies.
3. Coordinates necessary repairs with other Maintenance Shops and/or corresponds with Stores as necessary to accomplish maintenance activity; establishes work schedules and assigns personnel to effectively carry out required work. Identify proper work methods, processes, flows and ensure that these are being met.
4. Maintains accurate/thorough records pertaining to vacations, work schedules, personnel records, etc. Audits time cards and repair orders to verify the accuracy of employee hours. Communicate with Vehicle Maintenance Coordinator to ensure employee pay is correct.
5. Provides/maintains equipment, vehicles, and tools necessary to accomplish work. Conducts communication meetings to disseminate pertinent information (e.g., technology, procedure updates, etc.) Collaborate with the Planning department to determine vehicle needs and assignments. Oversees the correction of problems with tools, machinery, and other general technical equipment.
6. Build, foster and maintain good labor relations through fair and accurate application of union contract as it pertains to maintenance activities; makes sound and effective decisions regarding counseling and disciplining of COTA employees. Demonstrates a basic understanding of relevant labor relations principles, practices and laws; recognizes the importance of positive relationships with unionized employees to the business. Identify typical root causes of labor dissatisfaction. Establishes a climate of trust, confidence, and mutual respect; converts problems into opportunities for satisfaction in critical or adversarial situations.
7. Achieves maximum productivity and high employee morale through effective training, communication and the exercising of sound, equitable, supervisory practices and fostering good teamwork. Provides on-going feedback and support to improve performance. Holds self and others accountable to established performance levels to achieve individual and group goals. Promotes continuous learning. Demonstrates a basic understanding of the individual, work area, and organizational benefits of career development; describes existing career development process and tools (e.g., career discussion and development planning)
8. Recommends new methods aimed at improving maintenance procedures and/or controlling use of materials, parts, and supplies. Demonstrates understanding of company policies and procedures in a work area that affect employees on a day-to-day basis.
9. Takes road service calls and records critical information and time of call to ensure timely response. Make arrangements for mechanic assistance or tow truck and follow-up to ensure that assistance has arrived.
10. Assists COTA in achieving its affirmative action goals and in eliminating discrimination on the basis of race, color, religion, age, sex, national origin, or disability.
Inspection and Running Repair
1. Ensures that preventive maintenance inspections of buses are accomplished in a timely and thorough manner; determines necessary repair actions, establishes repair priorities, and accomplishes minor repairs; refers work to Heavy Repair when appropriate.
2. Coordinates daily bus line-up and other schedules with other Transportation Department staff.
1. Ensures buses are fully serviced with fuel, oil, transmission fluid and coolant to meet the requirements of daily operating schedules; ensures that thorough interior and exterior cleaning of buses is accomplished during each servicing cycle; relays information related to necessary repairs with Maintenance Shop.
2. Coordinates daily line-up with other Transportation Department staff.
Must have a two (2) year business/technical school degree in related field with two (2) years supervisory experience in a union environment preferred. A viable combination of experience and training will be considered.
Must have good human relations skills.
Must have good written and verbal communication skills. Ability to present ideas clearly both verbally and in writing. Ability to listen attentively to others and tailor communications base on the audience. Present a professional image when communicating with others.
Must have working knowledge of transit vehicles and related equipment; must also have knowledge of parts/maintenance manuals and preventive and corrective diesel maintenance procedures. Knowledge of mechanical fundamentals, maintenance, diagnosis, and repair to vehicle fleet operation.
Must be proficient in MS Office (or similar) package, including but not limited to Excel, Word and Outlook; must have the ability to learn new computer programs (software and applications).
Must have the ability to quickly grasp and implement the provisions of COTA's Bargaining Agreement with TWU, Local 208.
Must be willing and able to work any shift or hours required.
Must be willing and able to obtain an Ohio Commercial Drivers License (CDL).
Self-Management - self-directed, innovative, results-oriented
Communication effectiveness oral and written
Timely, effective decision making
Functional/Technical Skills preventive and predictive maintenance
Organizational Skills strong time management, effective work processes
Personal Competencies demonstrates COTA values, reliable, dependable, flexible
Managing Others establishes clear direction, distributes workload appropriately, maintains two-way dialogue with others on work and results
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